Refund policy

At Sunrise Art Creations, we want you to love your artwork and feel confident ordering from our shop. If your order arrives damaged, defective, or incorrect, please contact us, and we’ll do our best to make it right.

Because each piece is professionally printed after purchase, standard returns may not be available for buyer’s remorse, size changes, or change-of-mind requests. However, your satisfaction matters to us, and we’ll review every concern with care.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

Please include:

• Your order number
• Photos of the item
• Photos of the packaging
• A short description of the issue

Once we review the details, we’ll work with you on the best solution, which may include a replacement, exchange, or refund.

Made-to-Order Items

Each order is professionally printed after purchase, so we are unable to accept every standard return request. This helps us reduce waste and ensures each piece is produced specifically for the customer who ordered it.

If you ordered the wrong size or changed your mind, please contact us. We’ll review the situation and let you know whether any options are available.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund after it has been issued.

Need Help?

We’re a small USA-based studio and take pride in treating every customer with care. If you have questions about your order, please contact us at:

support@sunriseartcreations.com

We’ll be happy to help.

Printed in the USA. Shipped with care. Designed for bold spaces.